By MUHAMMAD ARIEF CHE SOH
arief@dagangnews.com
KUALA LUMPUR 2 Nov. - Honda Malaysia today introduced its latest innovative digital feature, the HondaTouch application which raises the engagement digitally with Honda and Non-Honda customers.
Honda Malaysia Managing Director and Chief Executive Officer, Toichi Ishiyama said, its ten distinct features include Service Appointment Booking, Service Appointment Reminder, Real-Time Service Status Tracking, Service History and Find Your Nearest Dealer.
“The HondaTouch application is designed to provide convenience and ease of communication between Honda Authorised Dealers and customers, allowing easy access to obtain vehicle service information; vehicle assistance, and updates from Honda Malaysia.
"Ultimately, it is our vision to create value for mobility and to improve the daily lives of our customers through regular engagement and the intuitive HondaTouch application does exactly that," he said in a statement today.
Through a complete dealer listing in the application, Honda owners can directly make service appointments with their preferred dealers for more convenience.
Dealers will be alerted, and confirmation of appointments will be sent to the owners via the application.
A pop-up notification will appear on smartphones as a reminder to the Honda owners and go about their daily lives with peace of mind.
Additionally, they can also keep tabs on all information about their vehicle such as service appointment reminder, service status tracking whereby owners can monitor the progress of the car servicing status through the application as well as their vehicle service history.
Another important aspect of the HondaTouch application is its one-stop feature for Emergency Assistance.
In the event of a breakdown or accident, owners can contact the roadside assistance service through the application for immediate assistance.
Honda owners will be able to receive notification on their Insurance Renewal Reminder through the application which provides utmost convenience and flexibility to the customers in planning their next course of action.
Apart from that, Ishiyama added, with the new HondaTouch application, our customers can now stay connected and updated with Honda Malaysia through all ten distinct features from anywhere they are and at anytime of the day or night.
"This is the ultimate freedom and convenience of car ownership that we wish to offer our valued customers.
"This application is available on Apple iOS and Android smartphones. For more information on this exciting new digital platform, customers can now download the HondaTouch application via Apple App Store and Google Play Store," said Ishiyama. - DagangNews.com
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