Commission Factory find improvements in 4-day work week

KUALA LUMPUR 31 March - Amid all the debate about the four-day work week policy, Australian-based Commission Factory can attest to marked improvement in job productivity in addition to work-life balance amongst its employees. 

The culture has been trialled across 15 countries and has garnered positive feedback, even from its customers.

Chief Executive Officer of Commission Factory, Zane McIntyre said, the policy has resulted in no financial impact, or pay reduction or company benefits. 

It was first enforced in its Sydney headquarters and since December 2020 in Malaysia, he added.

"We have seen improvement in productivity and efficiency during this time. Not only has the Malaysian team adapted to this, but they have also shown great improvement and have conveyed their appreciation for this," he said in a statement today. 

Commission Factory staff in Malaysia has been utilising the extra day to spend time with family, increase their skills and knowledge with courses, or finding a little side income to supplement their livelihood.

While acknowledging that it is still early days in the four-day work week pilot, the results have been encouraging in that there has been continued revenue growth month-on-month, as well as year-on-year.

McIntyre said, this is evidence that working more hours does not necessarily mean higher performance. 

"Instead, it highlights how we can adapt and be more productive with the time that is available to us," he said.

To keep up with progress, Commission Factory has installed a fortnightly feedback session from its staff. 

So far employees' satisfaction and retention rate have increased from 89 to 95, out of 100. 

Its people are loving the new work culture, and say the policy was proof that the company truly cared about its employees.

Meanwhile, Commission Factory headquarters Marketing Manager, Emily Do said, Commission Factory prides itself on its open-door policy that practices no hierarchy.

"This means everyone is accessible – whether it is the CEO or the Chief Technical Officer, or peers of the same level. This is another element that our employees appreciate," Do said.

She added, that the company helps support a work-life balance for employees with a variety of perks including gym discounts, and a collaborative workspace. - DagangNews.com